Delivery & Returns
FREE UK DELIVERY ON ORDERS OVER £100*
*Some of our more bulky items (for example - gun safes) may have an additional delivery surcharge applied per product and cannot be delivered outside of the UK - please check your Basket for delivery amounts.
FMJ's delivery charges are based on a flat rate, so you'll pay the same low price for delivery no matter how much your order contains or weighs.
|NEXT DAY UK||£9.99|
|FRANCE & GERMANY||£18.99|
|BELGIUM, IRELAND, NETHERLANDS, LUXEMBOURG||£19.99|
|AUSTRIA, ITALY, PORTUGAL, SPAIN||£26.99|
|DENMARK, FINLAND, SWEDEN||£30.99|
|REST OF EUROPE||£38.99|
|AUSTRALIA & NEW ZEALAND||£47.99|
|USA & CANADA||£35.99|
|REST OF WORLD||£54.99|
Standard delivery to England, Scotland and Wales (excluding Highlands and Channel Islands) is £6.99. Express Next Day delivery is only £9.99. Heavy goods like safes can result in a delivery charge up to £50 depending on your location. Delivery to Southern Ireland is £19.99. For countries further afield delivery costs will be displayed once your country has been chosen at the address stage of the checkout process.
At FMJ we will always endeavor to dispatch your items within 48 hours however product availability can vary. All goods will be sent to the address you give. We aim to get your goods to you within 3-7 working days but some products have specific delivery requirement which may extend delivery timescales. Please see individual product pages for more information.
If for some reason parcels are required to be redirected then an additional charge of £9.95 will be incurred (where applicable). Also if goods are refused or not called for a charge of £9.95 will also be incurred. This list is not a full and exhaustive list and other reasons may apply
Please note that your goods may be sent to you in stages depending on availability/postal requirements. For example certain products have specific delivery requirements which are explained below.
FREE UK DELIVERY
Free delivery only applies (where stated) to the UK Mainland. For example Northern Ireland and the Channel Islands are exempt from this offer. Certain items may also exclude the northern territories of Scotland. Please see products for more information.
IN STORE ITEMS
These are items that we have in stock in our retail store. Orders for these items will take 3-7 days to arrive. If you would like to collect the item in person then please call ahead to make sure we have your item in stock before travelling.
DIRECT SHIPMENT ITEMS
These products are dispatched directly from the manufacturer on behalf of FMJ. In most cases they will arrive separately to any other items you have ordered. Please see the individual product information for specific delivery estimates as each manufacturer will use a different courier. If you need to return or exchange your product please return the items to FMJ direct at the address listed below. For more information please call 01788 522 005.
SPECIAL ORDER ITEMS
These are products which aren't always kept in stock or are tailor made. Special Order Items can have extended delivery timescales so for more information please see the individual product pages for specific delivery estimates.
COLLECTION ONLY ITEMS
These items will require Identification (passport or photo driving license) or a Firearms / Shotgun certificate before they are handed over. Shotguns, Rifles, Airguns and Moderators are usually good examples. When purchasing a 'collection only' item you are effectively paying a deposit for goods. In most instances you can choose to collect your item our retail store in Dunchurch or if it's a firearm from a 3rd party gun dealer. The latter may incur an additional handling cost to yourself from the 3rd party fire arms dealer.
WE RECOMMEND CALLING FMJ OR THE 3RD PARTY GUN DEALER TO MAKE SURE YOUR ITEM HAS ARRIVED BEFORE TRAVELLING TO COLLECT YOUR ORDER.
In addition to the above information if your delivery address is outside of the UK you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country. FMJ advises each customer to contact their local customs office for further information if they are in any way unsure of local duties or liabilities. Cross border shipments are subject to opening and inspection by customs authorities which means some packages maybe opened and re-sealed.
REUNDS & RETURNS
The Goods in question must be returned within 14 days of your cancellation notice and must be received by us in the condition they were in when delivered to you, preferably unopened and sealed in their original packaging in a condition suitable for re-sale.
All returned goods should carry a copy of the original invoice. We recommend you photocopy one for your own records. The goods should be packaged to a satisfactory standard in a safe and relevant manner. Our return address should be clearly shown on the front of the parcel which is as follows:
RETURNS Address - FMJ & Co, Unit 1 Laughing dog Industrial Estate, London Road, Dunchurch, CV23 9LP